Partnership between DIG and INFORMATICS

Efficient integration of third-party solutions

Integrating third-party solutions into SAP process landscapes enables organizations to meet all requirements for digital business processes. However, it is essential to establish the framework for these interfaces at an early stage. The partnership with DIG demonstrates how such coordination contributes to project efficiency: Based in Linz, the company specializes in the digital transformation of procurement and has been working closely with INFORMATICS since 2005.

“Over the course of 17 years of collaboration, we have become a particularly well-coordinated team,” reports Wolfgang Wiesmayr, Team Leader at INFORMATICS. His counterpart at DIG, CCO Harald Allerstorfer, emphasizes the importance of early collaboration: “The importance of interfaces in the interaction between ERP and eProcurement is obvious. As soon as we start a project with a company that uses SAP, we reach out to INFORMATICS as early as the design phase!”

The edge comes from the team

Well-established processes are a key element of the success of the DIG and INFORMATICS partnership, Wiesmayr emphasizes: “Even if requirements change over the course of the project, we can make adjustments cost-effectively based on these processes!” For Allerstorfer, teamwork and a joy in collaboration are the keys to success: “The people in charge know each other well and understand what the other needs to ensure everything proceeds according to plan.” This collaborative experience saves on meetings and coordination rounds. “For the customer, this means a more cost-effective use of time and money,” says Wiesmayr, summing up the benefits.

Human-Human Interface Efficiency Factor

“Thanks to our early collaboration during the conceptual design phase, we are familiar with all the components and know exactly what needs to be configured and how,” explains Wiesmayr. As the project progresses, INFORMATICS takes over all SAP-related work and handles the implementation, configuration, and provision of access for DIG. After the interfaces have been imported and released, it’s DIG’s turn again, according to Allerstorfer: “Our interface specialist determines where further adjustments are needed.” This close coordination at a high technical level also extends through testing and analysis, Wiesmayr notes with satisfaction: “This way, we achieve impressive performance together!”

A proven partnership

The DIG and INFORMATICS partnership has already proven itself in over 50 projects (including work for Palfinger, Uniqa, and Magna). This has fostered a particularly trusting collaborative relationship, Wiesmayr emphasizes: “Although DIG regularly takes on project management, our partnership is far from the typical subcontractor relationship!” Instead, the focus is on delivering compelling results: “Our mutual trust allows us to communicate directly with the client at every level.” This promotes efficient problem-solving, especially when issues arise. “Although we are two teams of experts, we operate as one cohesive unit—that’s exactly what sets our partnership apart!” says Allerstorfer with enthusiasm.